One
of Inquiry Handler's most popular features is allowing
the customer to track and update the progress of their inquiry.
Below is an example of the form displayed when a customer checks
their inquiry. If you want to see this page in working action
then make an inquiry using the customer form and you'll be able
to test the system first hand. A copy of every updated message
is sent to your mailbox.
Update your
inquiry with CosmicPerl.com
The customer can
update their inquiry from this page and check to see whether their
inquiry is open or closed. We have found that customer's are much
happier being able to check and update their inquiry status. This
also helps prevent customer from making making repeated inquiries
and bombarding your mailbox.